REFUND POLICY

Thank you for choosing JNKDE LLC! We are committed to providing you with a satisfying shopping experience. If you are not satisfied with your purchase of extreme sports products, our refund policy is designed to make things easier for you. Below are our refund terms and related information.

Refund Policy Overview
We offer a 30-day money-back guarantee from the date you receive the product. During this period, you can choose to return or exchange the item.

Return Conditions
Product Condition: Returned items must be unused and in their original packaging, labels, and accessories. We do not accept returns of used or damaged items.
Application Time: Please apply for a return within 30 days of receiving the product. Late applications will not be refunded.
Order Proof: Proof of purchase, such as an order confirmation email or receipt, is required for the return.

Return Process
Contact Customer Service: Please contact our customer service team by phone, inform them of your refund request, and provide your order number and relevant information.
Obtain Return Authorization: Our customer service team will provide you with a return authorization number and a detailed return address.
Returning Goods: Pack the goods and related materials neatly, include the return authorization number, and send to the following address: 4937 W MYRTLE AVE APT 207, GLENDALE, AZ, 85301.
Package Tracking: We recommend choosing a courier service with tracking capabilities during shipping to ensure your package is returned safely.

Exchange Policy
If you wish to exchange an item, please follow the return process and specify the item and size you wish to exchange when contacting customer service. Refunds or exchanges will be processed after we receive and inspect the returned goods.

Refund Processing Time
We will process your refund request within 5-7 business days of receiving the returned goods. Refunds will be returned to your original payment method; the exact arrival time may vary depending on bank processing.

Important Notes
Shipping Costs: Unless the item is defective or the wrong item was sent, return shipping costs are usually borne by the customer.
If you have any questions about our refund policy, please feel free to contact us. We will assist you as soon as possible.

Thank you for choosing JNKDE LLC. We look forward to continuing to bring you the fun and passion of extreme sports!